Regulatory

for fair practice and understanding



Insurance Regulatory Updates

What is on the regulatory radar:

July 2024

The Financial Markets (Conduct of Institutions) Amendment Act 2022 amends the Financial Markets Conduct Act 2013 to ensure financial institutions treat consumers fairly. It is designed to protect consumers by putting the consumer at the forefront of institutions’ decisions and actions.

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Conduct for fair customer outcomes

Customer Risks:

Non Disclosure Risks

The importance of the duty of disclosure, and risks to customers regarding the Insurance Claims Register.

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Archived Insurance Regulatory Updates

August / September 2023
Regulatory Radar

422 KB, PDF

May 2023
Regulatory Radar

49 KB, PDF

March 2023
Regulatory Radar

48 KB, PDF

February 2023
Regulatory Radar

47 KB, PDF

October 2022
Toka Tū Ake EQC Customer Changes

42 KB, PDF

October 2022
Conduct for fair customer outcomes

50 KB, PDF

October 2022
Regulatory Radar

65 KB, PDF

September 2022
Conduct for fair customer outcomes

47 KB, PDF

September 2022
Regulatory Radar

42 KB, PDF

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REGULATORY

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© 2024 Copyright Vero Insurance New Zealand Limited (“Vero”). These documents have been prepared by Vero as a briefing for brokers only and must not be distributed to Vero customers or the general public. You must not copy, reproduce, sell, modify or distribute these documents, electronically or otherwise, in any way except with the express written consent of Vero. The information provided is general in nature, is not intended as financial advice and does not replace technical specialist advice in respect of each customers’ circumstances. Vero and its related companies do not accept any responsibility or liability in connection with your use of or reliance on this document.