Severe rain and weather: If you are a Vero customer and need to claim, fill out our online claims form Claims | Vero or contact your broker.
Single
Transit
Cargo
Insurance
Our Single Transit Cargo insurance products are designed for small one-off shipments. We can provide you with cover for most goods or belongings you need to move.
We can cover items from household goods and personal effects to livestock and motor vehicles, wherever they need to go. Whatever you’d like to move, we have a range of cover options.
If you’re moving within New Zealand, click here for more information.
If you’re moving internationally to or from New Zealand, click here for more information.
Need to claim?
If you need to make a claim for your cargo, please follow our Cargo claims procedure, and Emailsend us an email.
If you have a Vero Marine insurance certificate, contact your nearest Claims Agent.
For after–hours emergency assistance in New Zealand, call Sedgwick on Call us0800 800 270.
Policy Documents
Transits within New Zealand
PDF File Move New Zealand: Household goods
PDF File Transit New Zealand: General cargo
PDF File Transit New Zealand: Livestock
PDF File Transit New Zealand: Fresh, frozen or chilled products
International transits
PDF File Transit International: Household goods and personal effects
PDF File Transit International: General cargo
PDF File Transit International: Fresh, frozen or chilled products
Useful documents
PDF FileMove New Zealand: Household goods application form*
PDF FileMove New Zealand: Valuation guide
PDF FileTransit International: Household goods valuation list
PDF FileTransit International: Vehicle Pre-Shipment Report
PDF FileFire & emergency levy calculation guide (Marine policies)
PDF DocumentMarine Claims Information Sheet
*In order to complete online, please save to your device and then open using Adobe Acrobat Reader.
We can cover:
- Household goods and personal effects, including cover while your belongings or goods are stored at a commercial storage facility for up to six months, if required
- Fresh, frozen or chilled products
- General cargo
- Fragile cargo (like tiles, bottles of liquid, glass, etc.)
- Livestock
Depending on what you need to move, you can choose either full or restricted cover.
Talk to your broker or adviser to find out about other types of single cargo moves, or find out more about our Buildings in transit cover.
Choose your deductible
If you choose to pack your household goods and personal effects yourself, the deductible (or excess) that applies for full cover is NZ$500. But this reduces to NZ$100 if your goods are professionally packed by your removal company.
If you’re moving anything else, you can choose your own deductible options of nil, NZ$250 or NZ$1,000.
The maximum we’ll cover
The maximum limit for any one transit is NZ$250,000 with sub-limits of:
- NZ$100,000 for used machinery and electronic equipment – except for household goods and personal effects cover where the limit for any one item is NZ$10,000
- NZ$50,000 for any one animal
- NZ$30,000 for any item or set of art work, picture or antique – except for household goods & personal effects cover, where the limit for these items is NZ$10,000
If the total value of your goods, or the value of any single item you’re transporting, exceeds these amounts, let us know. We may still be able to offer cover but it may be on different rates, terms or conditions, or we might offer cover specifically tailored to suit your needs.
If you need to ship cargo internationally to or from New Zealand, we can offer comprehensive cover for your goods.
We can cover:
- General cargo, including fragile cargo (e.g. tiles, bottles of liquid, glass, etc.)
- Fresh, frozen or chilled products
- Household goods & personal effects, including cover while professionally stored for up to six months before or after transit, if required
- Motor vehicles, motor cycles and caravans
- Boats, boat trailers and personal watercraft
If you’re shipping household goods and personal effects, you’ll need to complete a detailed Valuation list.
For Motor Vehicles and Caravans, you’ll need to complete a Pre-shipment condition report, otherwise the deductible will be doubled if there is a claim.
Choose your deductible
Household goods & personal effects
For household goods and personal effects, the deductible (or excess) that applies depends on whether you’ve packed the goods yourself. For professionally packed goods the deductible is NZ$250 – otherwise it’s NZ$1,000.
Motor vehicles and caravans
A deductible of 1% of the sum insured, with a minimum of NZ$500, applies. The deductible will be doubled if no Pre-shipment condition report is obtained.
Motorcycles, personal watercraft, boats and boat trailers
1% of the sum insured, with a minimum of NZ$500 for each and every claim.
The maximum we’ll cover
The maximum limit for any one transit is NZ$250,000 with sub-limits of:
- NZ$100,000 for used machinery and electronic equipment except for household goods and personal effects shipments, where the limit for any one item is NZ$10,000
- NZ$30,000 for any item or set of artwork, pictures or antiques – except for household goods and personal effects shipments, where the limit for these items is NZ$10,000
- NZ$10,000 for any one article in shipments of household goods, personal effects, motor cycles, caravans, motor vehicles, boats, boat trailers and personal watercraft
If the total value of your goods, or the value of any single item you’re transporting, exceeds these amounts, let us know. We may still be able to offer cover but it may be on different rates, terms or conditions, or we may offer cover specifically tailored to suit your needs
Related
Not quite what you’re looking for?
If the products above don’t quite suit your needs, take a look at our other cargo products, or get in touch with a broker or adviser for personalised help.
Excesses, terms, conditions, limits and exclusions apply to these policies. Please check the policy wording for details of cover. The provision of cover is subject to the underwriting criteria that apply at the time.
Our website provides general information about our products and services to help you make choices when it comes to protecting the things in life and business that really matter and is not intended to be financial advice. For advice on product suitability, please contact your financial adviser.
