Broker & Adviser Centre

The support you need. When you need it.

This is where you can find resources and tools you need to help support customers. From here you can log into our business portals or find a wide range of policy documents and proposal forms, make a claim on behalf of your clients.

Supporting customers experiencing vulnerability

We are here to help through our Vero Support Referral initiative.

Make a referral

Demonstrating Vero’s commitment to helping our broker and adviser partners succeed, now and in the future.

Click here to access our tools, insights, training and content

Looking for an insurance company that will be there during the moments that matter?

Vero has a strong reputation during claims time, backed by research from our brokers and customers. From rapid claims processing to going above and beyond during disasters, you can count on us.

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Wild Weather Recovery Hub

Access wild weather claims processes, statistics, FAQs and more. We're here to help.

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Learn about our partner Morgan Project Services

Morgan Project Services (MPS) centrally manages Vero building claims with a timely, focused, and consistent response. MPS will appoint a Project Manager with building and construction knowledge who will manage your claim from start to finish. MPS’s close relationship with Vero streamlines the claim process so your claim will be processed faster.

2023 Vero SME Insurance Index

The 2023 issue of the Vero SME Insurance Index shares insights on SMEs behaviours and attitudes.

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Vero Tools

Vero Online

Vero Online is the online toolset for Vero's intermediaries.

Claim online

Make a claim on behalf of your clients for their policies.

Motor claim Home claim Contents claim

Marine Premium Generator

Marine Electronic Certificate System

Cordell Calculator

Vero Multi-Policy Discount Terms

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AMP Tools

AMPGO - Maxi/Flexi Products

Maxi/Flexi products enable you to provide personalised service to your clients.

AMP Digital - Everyday Products

New to AMP. Everyday Products are only available online.

Cordell Calculator

AMP Multi-Policy Discount Terms

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Policy documents and forms

As well as current policy wordings, you’ll also find older versions that your customers may still be using. Find out what’s changed here, before having a conversation with your customer.

View documents and forms

We’re here to help at claim time

Our claims service teams are ready to help your customers make a claim. Whether it’s online, by phone, email or by completing one of our claim forms. We’ll then guide them through the process from beginning to end.

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Need help?

Talk to your Vero Business Development Manager.

Or, contact Vero directly.

Keep us up to date

Let us know if your contact details have changed by emailing us.

Tell us what's changed

Make sure our locator can find you in the right place.

Check our broker & adviser locator

Stay informed

Vero Voice Blog Newsroom

Newsroom

Vero research shows female small business owners may be missing out on advice

Research commissioned by Vero Insurance shows female small business owners and decision-makers (SMEs) are less likely to seek expert advice when it comes to insuring their business than their male counterparts.

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About Vero

Our story

Watch our stories about our brokers, Kaikoura, and technology in drones to see how we're making insurance mean more for you.

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Vero Voice Blog

Your excess explained

By Jane Brewer

Even if you’ve read your policy information thoroughly or have made claims before, there are a few things about insurance excesses that you may not know.

Read the blog